What we do

University Services provides Medical Review Officer (MRO) Services to organizations that may be impacted by Federal Regulations or simply require a safe place to work for their employees.

Support staff available 24 hours a day 7 days a week

We have many services with flexible reporting options to fulfill your needs nationwide as well as internationally.

Reporting Options

University Services has developed numerous methods to report results efficiently and quickly to employers.

Our web portal is fully searchable through various search criteria.

Connect to University Services’ Data Retrieval System via the internet to retrieve encrypted files.

Ability to automatically transmit results to a designated facsimile telephone number.

For those not impacted by DOT regulations, call a toll-free number and retrieve results at any time

Clients can also receive email notifications for any reporting option they choose. This is a generic notification stating a result has been reported.

Reports can also be mailed to recipients.

The Drug Testing Process

Step 1: Collection Site Test

The employee/donor goes to a collection site to take the test; the collection site will ship the specimen along with the Lab copy of the Chain of Custody (COC) form to a laboratory for testing; the Medical Review Officer copy of the COC form will be sent to the MRO.

Step 2: Lab Processes Specimen

Once the specimen is received by the laboratory it will go through thorough testing; the lab will process the results and forward to the MRO for reporting.

Step 3: COC Entered

Once the COC form is received, the donor’s name, chain of custody number, and social security number are now linked and the document is entered into our system.

Step 4: Results Received

Lab results are received through an electronic interface; entered into our system with the chain of custody number; and our program links the lab results with the donor’s information automatically.

Step 5: MRO Interviews the Donor

If the lab results are non-negative, they are reviewed by a Medical Review Officer. Each donor with a non-negative result will have the opportunity to speak with an MRO that is also a licensed physician.

Step 6: Results are Reported

If the lab result is negative, it reports to the company automatically through the system. If the laboratory result appears positive, the MRO interviews the donor to discuss non-negative results and then the final report is distributed to the company.

Services & Benefits

  • Medical Review Officer (MRO) Services
  • Design & implementation of substance abuse testing programs
  • Reports Available 24 hours day, 7 days a week
  • Random Employee Drug Testing
  • Blind Proficiency Capabilities
  • Specimen Collection Sites
  • Employee Assistance Plans (EAP), Substance Abuse Professional (SAP), and treatment for Return to Duty and Follow-up Programs
  • Complete Educational Programs
  • Consulting related to Toxicology Topics
  • Medication Compliance Review Services
  • Comprehensive Program Management

Latest News

Drug Testing Bill Moves Forward in Georgia


Some Georgia applicants for food stamps and welfare benefits would have to pass a drug test under a House bill that cleared a committee Monday on a 7-6 vote. People applying for this government assistance would require testing if they raised “reasonable suspicion” of illegal drug use, under Hous


PA Lawmakers Hold Medical Marijuana Hearing


HARRISBURG, Pa. (WHTM) – The Senate Law and Justice Committee held a public hearing on Senate Bill 1182, the first bipartisan bill to legalize medical cannabis. More than a dozen people testified before the committee, both for and against the bill. Those in favor included parents of children


Pentagon Cracks Down on “Spice”

Spice Resized

The Defense Department is adding the synthetic drug to its list of restricted chemicals. The Pentagon is expanding its zero-tolerance drug policy to include the use of a synthetic marijuana commonly known as “spice.” Army Lt. Col. Tom Martin, the Defense Department’s director of drug testing a


1 change to NJ medical pot laws could be major


GEOFF MULVIHILL, The Associated Press POSTED: Saturday, September 7, 2013, 11:31 AM TRENTON, N.J. (AP) – New Jersey is poised to change some of its medical marijuana regulations to ease access for sick children, and advocates say one of the measures could have a broad impact. If it gets Assemb