University Services provides Medical Review Officer (MRO) Services to organizations that may be impacted by Federal Regulations or simply require a safe place to work for their employees.
We have many services with flexible reporting options to fulfill your needs nationwide as well as internationally.
University Services has developed numerous methods to report results efficiently and quickly to employers.
Our web portal is fully searchable through various search criteria.
Connect to University Services’ Data Retrieval System via the internet to retrieve encrypted files.
Ability to automatically transmit results to a designated facsimile telephone number.
For those not impacted by DOT regulations, call a toll-free number and retrieve results at any time
Clients can also receive email notifications for any reporting option they choose. This is a generic notification stating a result has been reported.
Reports can also be mailed to recipients.
Step 1: Collection Site Test
The employee/donor goes to a collection site to take the test; the collection site will ship the specimen along with the Lab copy of the Chain of Custody (COC) form to a laboratory for testing; the Medical Review Officer copy of the COC form will be sent to the MRO.
Step 2: Lab Processes Specimen
Once the specimen is received by the laboratory it will go through thorough testing; the lab will process the results and forward to the MRO for reporting.
Step 3: COC Entered
Once the COC form is received, the donor’s name, chain of custody number, and social security number are now linked and the document is entered into our system.
Step 4: Results Received
Lab results are received through an electronic interface; entered into our system with the chain of custody number; and our program links the lab results with the donor’s information automatically.
Step 5: MRO Interviews the Donor
If the lab results are non-negative, they are reviewed by a Medical Review Officer. Each donor with a non-negative result will have the opportunity to speak with an MRO that is also a licensed physician.
Step 6: Results are Reported
If the lab result is negative, it reports to the company automatically through the system. If the laboratory result appears positive, the MRO interviews the donor to discuss non-negative results and then the final report is distributed to the company.
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